Effective communication skills
Program
2 days
on request
Price:
on request
on request
on request
For whom
The training is intended for managers of any level who frequently communicate with clients, contractors, partners and subordinates
Participants will learn:
- Recognize the true mood and background of opponents` behavior
- Choose a behavior style
- Be able to hear the opponents
- Ask the right questions
- Understand the background of conflict situations and get out of them
- Conduct friendly communication with any type of interlocutors
Day 1: Rapport techniques. Active listening
Day 2: Working with questions. Conflict situations
Trainers
Expert in business and public communications
Other courses For business companies
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