Account management basic: how to treat clients


2 days
on request
on request
on request

For whom

The training is intended for employees of communication agencies of any specialization: creative, media, digital, PR, marketing services. It is important that the training participants have more than 6 months of experience working with clients

In the program:

  • How clients choose an agency
  • Client’s world
  • The world of service agency in Ukraine
  • 10 sins of agency
  • Rescue procedures
  • Value-added for the client: what the agency can do additionally to retain the client

The program includes 4 workshops


Expert in public relations and strategic communications
Expert in business and public communications