Account management basic: how to treat clients
Program
2 days
on request
Price:
on request
on request
on request
For whom
The training is intended for employees of communication agencies of any specialization: creative, media, digital, PR, marketing services. It is important that the training participants have more than 6 months of experience working with clients
In the program:
- How clients choose an agency
- Client’s world
- The world of service agency in Ukraine
- 10 sins of agency
- Rescue procedures
- Value-added for the client: what the agency can do additionally to retain the client
The program includes 4 workshops
Trainers
Expert in public relations and strategic communications
Expert in business and public communications